Office Policies

Appointments

Appointments can be made by calling our office during normal business hours.

After Hours & Emergency Care

If you are experiencing an emergency, dial 911 or head to the nearest emergency room. For all other calls, an on-call physician is available 24-hours a day, 7-days a week by calling 316-262-6262.

Prescription Renewals

Prescriptions are renewed during normal office hours. In some instances, we may require that the patient be seen in our office prior to medication renewal.

Financial

All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office should you have any financial questions or concerns.

Referrals

If you have insurance that requires a referral, please call your primary care physician to have a referral mailed to us at 8533 E 32nd St N, Wichita, KS 67226, or faxed to 855-517-9494. The referral must be received prior to the scheduled appointment. Any charges incurred that are not covered by your insurance company due to lack of a referral will be your responsibility. We require 48 hours advance notice for completion of a referral for visits to other physician offices and emergency rooms. Same-day referrals are available only for emergencies. Our staff will help ensure you are going to the right physician for your insurance plan.

Billing & Insurance

We participate with most local and many national insurance plans. However it is your responsibility to understand whether your insurance has limits on the doctors you can see, or the services you can receive.

If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts.

Please contact our billing office or call your insurance carrier should you have questions.